Enterprise Grade Software

4 Travel CRM Softwares for Sales Growth

Counted on by top companies worldwide to automate itinerary generation, hotel reservations, packages & operations.

WhatsApp Or - Just Give Us A Call: +91 706 5553 553

Specialized CRM for Travel Industry

Our Specialized CRM suits 22+ businesses in the Travel & Hospitality Industry:

Hotel Chains
Tour Operators
MICE Travel Companies
Travel Agencies
Travel Agents
Upscale Luxury Hotels
B&B Hotels
Boutique Hotel Chains
Boutique Tour Operators
Business Hotels
Convention Hotels
Customized Tour Operators
Fixed Tour Operators
Full Service Hotels
Historic Inns
Leisure Centers
Resort Hotels
Suite Hotels
Hotel Franchisee
Other Travel Businesses

In case your business type is not listed above, please contact our Solution Architect to know if our Travel CRM can address your precise business needs.

WhatsApp Or - Just Give Us A Call: +91 706 5553 553

Contact us for any information on Travel CRM

Contact Number - (for sales enquiry only)

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Lead flow from various sources into General Travel CRM

Seamless automated lead acquisition architecture

Website / Landing Page
Crmwala Travel CRM Parser

Processes Webhooks, APIs & Email leads instantly

Lead Routing / Assignment

Flow Chart for Various Ways of Lead Routing / Assigning / Allocation

Auto-assign hot leads to appropriate agents dynamically

Round Robin

Distributes leads evenly among agents automatically.

Geographical Routing

Assigns lead based on destination requested.

Skill / Tier Based

Sends premium/luxury itineraries to high-tier agents.

WhatsApp Or - Just Give Us A Call: +91 706 5553 553

How our Travel CRM can help you

Approximate Return On Investment from a Travel CRM

Minimize sales cycle time span

Upto 22%

Increase client retention

Upto 37%

Optimize lead conversion rates

Upto 55%

Reduce sales & marketing costs

Upto 55%

Revenue growth per travel agent

Upto 60%

Improve sales efficiency

Upto 60%

All-In-One Unified Architecture

All your CRM needs under one roof

CRM Integration & Customization

Travel CRM Integrations

Our Travel CRM seamlessly integrates with most ERP packages, financial systems, GDS APIs, and accounting software.

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Travel CRM Customizations

We are a dedicated one-stop shop for absolute custom layouts, data flows, API configurations, and bespoke features.

Get Integration & Customization Price

CRM Compatibility

Access unified system capabilities cross-platform seamlessly without friction:

Desktops

Tablets

Smartphones

Comprehensive Solutions

4 Softwares for Travel Business

All your travel business operational needs under one unified ecosystem

1

Travel Itinerary Management Software

Create, cost, and manage dynamic travel packages, personalized multi-day itineraries, operational bookings, and clients seamlessly.

18 Key Features:
  • Two-step streamlined process to generate standard travel itineraries.
  • Step 1: Input details for customer and arrival dates instantly.
  • Step 2: Dynamically add complex transport, transfer, and sight-seeing components.
  • View complete interactive itinerary layout. Download generated copy instantly.
  • Auto-calculate comprehensive itinerary costing under multi-currency scenarios.
  • Track, catalog, and manage multi-touch customer master profile histories.
  • Dedicated configuration dashboard for internal and external sub-agents.
  • Comprehensive provider logs specifying hotel, guide, transport contact entries.
  • Import global hotel tariff updates directly via CSV/Excel sheet uploads.
  • Log exact profile metadata for transport logistics vendors.
  • Manage detailed vehicle allocation tables and transport types.
  • Manage guide database with dynamic tariff configurations based on working hours.
  • Track airport transfer schedules and upload corresponding point-to-point tariff plans.
  • Standardize sightseeing ticketing and entry fee databases easily.
  • Add specialized, itemized excursion plans with custom pricing add-ons.
  • Support for adding non-chargeable elements or complimentary guest amenities.
  • Standardize digital terms and conditions for bookings quickly.
  • Download complete Travel Itinerary Management Software feature list easily.
2

Hotel Booking Business Software

Centralize booking operations, tracking commissions from hotels, client payments receivable, digital billing pipelines, and total revenue streams.

11 Key Features:
  • Complete inventory directory for hotels and accommodation spaces.
  • Select pre-loaded room categories and banquet configuration spaces.
  • Flexibility to define custom boutique rooms or specialty banquets.
  • Consolidated contact repository for corporate accounts and properties.
  • Comprehensive booking records, room status charts, and customer check-in history.
  • Manage dynamic commissions and automated invoice generation instantly.
  • Editable invoicing templates matching direct sales or agent structures.
  • Integrated communication suite supporting SMS and WhatsApp.
  • Intelligent instant-search directories matching guests to booking codes.
  • Scheduled automated notifications regarding booking confirmations.
  • Comprehensive revenue reports track direct commissions and net receivables.
3 Key Reports:

Hotel Revenue Tracker: Track total received/pending payments. | Booker Report: Status details. | Commission Logs: Detailed ledger statistics.

3

Fixed Travel Itinerary Business Software

Design, display, and manage your website tour listings, booking engines, standardized departures, guest rosters, and travel guides.

5 Key Features:
  • Integrated CMS engine allowing complete website content publishing control.
  • Real-time payment gateway and booking portals on fixed tour options.
  • Dynamic departures package management console for agents and partners.
  • Automated customer onboarding profile card generation.
  • Multi-level sub-agent logins and sales tracking tools.
4

General Travel CRM Software

Supercharge lead generation pipelines, capture customer queries across touchpoints, schedule automatic follow-ups, and manage contracts.

5 Key Features:
  • Multi-channel automated lead ingestion from multiple online/offline sources.
  • Multi-channel follow-up calendar trackers linking direct calls, email, and meetings.
  • Dynamic generation of contracts, quotes, and pricing proposals quickly.
  • Integrated internal review and approval workflow for custom itineraries.
  • Sophisticated profiles tracking B2B corporate customer travel policies.

Maximize productivity with detailed reports. Know your progress.

Insight-driven analytics engines built for travel managers

50 Plus

Interactive CRM reports configured out of the box for travel agencies.

Stepwise Evaluation & Selection

Travel CRM buyer's guide

01

Sign up for a Travel CRM Demo

  • Define top business operational pain points.
  • Get custom walkthrough of system capabilities.
  • Download itemized feature matrices immediately.
Get Mock Demo
02

Get all your questions answered

Speak direct to solutions engineers:

  • Ask about bespoke features.
  • Choose Cloud vs On-Premise.
  • Clarify API integration setups.
Free Consultation
03

Unlock price and get started

Order of implementation:

  1. Finalize integrations & configurations.
  2. Configure preferred hosting setup.
  3. Select software models & users.
  4. Pay, complete onboarding & go live.
Get Best Pricing
Direct Answers

Travel CRM FAQs

A Travel CRM (Customer Relationship Management) is a specialized application configured specifically for tour agencies, hotel aggregators, tour operators, and destination managers to automate multi-channel lead parsing, track passenger communications, and monitor sales booking operations efficiently.

Our Travel CRM suits 22+ operational formats including MICE agencies, Tour Operators, travel agencies, luxury hotels, bed & breakfasts, resort operations, and specialized boutique excursion operators.

Our Cloud services are hosted directly on highly redundant Amazon Web Services (AWS) data platforms with built-in multi-layered database encryption and automated backups. On-premise hosting setups hand complete operational safety back over to your IT unit.

Yes, our solution features responsive cross-platform architectures that perform flawlessly on modern desktops, tablets, and smartphone layouts through progressive application interfaces.

Yes, Crmwala is a unified direct partner for custom layouts, data flows, proprietary templates, accounting system integrations, and modular API setup configurations.

Yes, corporate units can elect to run the software on on-premise dedicated server setups, requiring minimum 30 active licenses to deploy.

Standard implementations deploy within days. Deep custom database configurations, third-party API linkings, and system integrations depend on operational specifications and are executed based on mutual project milestones.

Yes, our application supports powerful API connectors to interface directly with major ERP programs, corporate ledger accounts, global distribution interfaces (GDS), and online travel agency channels.

Yes. Besides our default 50+ reporting formats, we construct bespoke charts, analytics matrices, and export structures specified by your team managers.

Yes, you can configure your SMTP pathways, transactional SMS servers, or bulk messaging accounts (Twilio, Gupshup, etc.) smoothly with Crmwala's backend.

Built with high-performance frameworks and structured SQL databases, it supports high concurrent user loads with minimal latency. Contact our engineering team for technical server checklists.

Yes, our application is fully browser-agnostic. Guests and agents access unified portals securely across Apple Safari, Google Chrome, Mozilla Firefox, or Microsoft Edge.

We provide comprehensive enterprise-level SLA support through email, live ticket chats, phone lines, and customized product training setups.

Contact us for any information on Travel CRM

Contact Number - (for sales enquiry only)

Do You Want a Demo?

Get 15 Minutes Demo

Do You Want a Callback?

Schedule a Callback

Office Timings: Mon to Fri - 10 am to 5 pm (IST)

Send us an Enquiry

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What our clients say?

"Crmwala's ability to provide the right solutions to our ever changing business requirements has meant that they are our chosen partners in I.T."

- Sudarshan Daga, Director

"We have worked with Crmwala on many of our projects. Our experience working with them has been efficient and seamless."

- Nidhi D

"Our relationship started when their business had just commenced and their team size was small. It's been more than 9 years since they have been our vendors for software."

- Rahul Agrawal, Director