Enterprise Grade Software

CRM for Logistics Industry

Leading companies believe in us. Streamline fleet routing, manage shipments, and scale operations globally.

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Specialized CRM for Logistics Industry

Businesses in the Logistics Industry our CRM is applicable for:

Air Freight Companies

Cargo Companies

Companies into Warehouse management & control

Concierge Service

Logistics Services Providers

Ocean Freight Companies

Supply Chain Logistics Companies

Other businesses in the Logistics industry

In case, your business type is not listed above ponclick="openpopup()"our Solution Architect to know if our Logistics CRM can address your business needs.

WhatsApp Or - Just Give Us A Call: +91 706 5553 553
Quick Connect

Contact us for any information on Logistics CRM

Contact Number - (for sales enquiry only)

Do You Want a Demo?

Get 15 Minutes Demo

Do You Want a Callback?

Schedule a Callback

Office Timings: Mon to Fri - 10 am to 5 pm (IST)

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Lead flow from various sources into Logistics CRM

Consolidate freight enquiries from digital, field, and broker networks into a unified dashboard.

Flow Chart for Sourcewise Lead Flow in Logistics CRM
WhatsApp Or - Just Give Us A Call: +91 706 5553 553

Flow Chart for
Various Ways of Lead Routing / Assigning / Allocation
in Logistics CRM

Dynamically distribute shippers, consignees, and shipment inquiries based on territory, load capacity, or service type.

Flow Chart For Various Ways Of Lead Assigning Lead Routing Lead Allocation in Logistics CRM
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How our Logistics CRM can help you

Approximate Return On Investment from a Logistics CRM

Optimize sales cycle span

Upto 22%

Improve customer retention

Upto 37%

Increase lead conversion rates

Upto 55%

Minimize sales & marketing costs

Upto 55%

Higher revenue per sales employee

Upto 60%

Amplify sales productivity

Upto 60%

Technical Specification Overview

More information on

Logistics CRM Software

All your CRM needs at one source

CRM Integration & Customization

Logistics CRM Integrations

Our Logistics CRM can integrate with most ERP, accounting, GPS tracking & other softwares

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Logistics CRM Customizations

We are a one stop shop for Logistics CRM Customizations & Integrations

Get Integration & Customization Price

Logistics CRM Compatibility

Works seamlessly across

Desktops

Tablets

Smartphones

Core Functionalities

4 Key Logistics CRM Features

Grow Logistics business with CRM Software

Performance Analytics

Monitor sales person-wise performance, dispatch conversion rates, and client booking patterns.

Sales & Lead Tracking

Track sales and leads seamlessly from quote request to final load delivery confirmation.

Lead Nurturing

Proficient follow-ups to nurture leads, re-engage historic shippers, and secure long-term cargo contracts.

Quotation Engine

Generate quotations instantly based on freight dimensions, shipping lanes, and current carrier costs.

Maximize productivity with detailed reports. Know your progress.

Track dispatch volume, shipment routes, and customer service SLAs dynamically.

50 Plus

CRM reports for Logistics business

Evaluation Playbook

Logistics CRM buyer's guide

Stepwise CRM evaluation and selection details

01

Sign up for a Logistics CRM Demo

  • List 5 key sales reasons why your Logistics Business needs a CRM
  • Sign up for a free demo & examine our software features
  • Download the feature list & watch Logistics CRM videos or call us

02

Get all your questions on Logistics CRM answered

  • Ask about the features you need
  • Know how our software can help you
  • Which hosting is best for you?
  • Discuss integration & customization details
  • Which plan is best for you?

03

Get best price & kickstart your Logistics CRM Software

Order of execution:

  • Finalize integration & customisations
  • Finalize hosting
  • Select a plan
  • Get the best price
  • Pay us ;) & Get started

Logistics CRM FAQs

A Logistics CRM is specialized client relationship management software designed for freight forwarders, carriers, warehouses, and 3PL providers. It helps manage shipments, map freight routes, coordinate with shippers, automate sales pipelines, and generate instant freight quotes.

Our software is built specifically for Air & Ocean Freight forwarders, cargo service providers, 3PL/4PL warehouses, concierge firms, and supply chain logistics managers globally.

Extremely secure. All cloud infrastructure runs on Amazon Web Services (AWS) with automated data replication and multi-layer encryption protocols for cargo manifests, contract rates, and shipper databases.

Yes, our fully native mobile platform allows route managers, warehouse managers, and sales teams to manage loads, client accounts, and route tracking from any smartphone or tablet.

Absolutely. We offer comprehensive customizations to map custom freight routes, shipping statuses, dispatch formats, and unique load rating fields specific to your enterprise.

Yes, we support on-premise installation for enterprise-level logistics firms requesting complete storage control on proprietary corporate servers.

Standard implementations are completed within 14 business days. Custom enterprise models including warehouse ERP mappings typically conclude within 30 to 45 business days.

Yes, our solution offers rich API capabilities for seamless integration with prominent ERP software, accounting applications, and Fleet Management/GPS devices.

Yes, in addition to our 50+ pre-configured analytics options, our reporting architect builds bespoke visual trackers tailored specifically to your load metrics.

Yes, we integrate smoothly with your legacy SMTP servers and third-party SMS transactional gateways to deliver automatic shipping status alerts.

Built on enterprise-grade microservice architecture with load-balanced node execution, running on an enterprise stack with highly optimized databases ensuring lightning-fast load times.

Our cloud system works seamlessly on any browser-equipped operating system. No device limitations apply to accessing your admin panel.

We provide dedicated account support specialists accessible via direct hotline, collaborative instant messenger spaces, corporate email ticketing systems, and secure remote desk assistance.
Quick Connect

Contact us for any information on Logistics CRM

Contact Number - (for sales enquiry only)

Do You Want a Demo?

Get 15 Minutes Demo

Do You Want a Callback?

Schedule a Callback

Office Timings: Mon to Fri - 10 am to 5 pm (IST)

Send us an Enquiry

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Your message has been sent. Thank you!

What our clients say?

"Crmwala's ability to provide the right solutions to our ever changing business requirements has meant that they are our chosen partners in I.T."

- Sudarshan Daga, Director

"We have worked with Crmwala on many of our projects. Our experience working with them has been efficient and seamless."

- Nidhi D

"Our relationship started when their business had just commenced and their team size was small. Its been more than 9 years since they have been our vendors for software."

- Rahul Agrawal, Director